Refund Policy
Last Updated: December 2, 2025
1. Overview
At Kirkify.top, we strive to ensure our customers are satisfied with our AI face swap services. This Refund Policy outlines the conditions under which refunds may be granted.
2. Subscription Services
If you are not satisfied with our subscription service, you may request a refund within **14 days** of your initial purchase, provided that you have not significantly used the service. "Significant use" is defined as generating more than a nominal amount of images (e.g., more than 5 images) or utilizing a substantial portion of your monthly credits.
3. One-time Credit Packs
Refunds for one-time credit packs are available within **14 days** of purchase if the credits have **not been used**. Once credits from a pack have been used to generate images, the pack is considered consumed and is non-refundable.
4. Cancellation Policy
You may cancel your subscription at any time by logging into your account settings or by contacting our support team.
5. Non-Refundable Circumstances
Refunds will generally not be granted in the following situations:
6. How to Request a Refund
To request a refund, please contact our support team at:
Email: support@kirkify.top
Please include your **Order ID** and the **Email Address** associated with your account in your request. We will review your request and notify you of the approval or rejection of your refund.
7. Refund Processing
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within **5-10 business days**.